My Royal Concierge
Family walking hand in hand on a beach at sunset
Our Services

Family Service Concierge Organizer

Bespoke planning for families who expect extraordinary experiences, complete peace of mind and exceptional care at every stage of their trip.

A Tailored Family Experience

From the perfect family residence to enriching experiences for all ages, we take care of every detail so you can simply enjoy time together.

Family Stays

Handpicked hotels, chalets and villas ideal for families.

Child & Teen Experiences

Engaging, age-appropriate activities and unique adventures.

Wellness for All

Family spa, wellness and relaxation experiences.

Seamless Logistics

Private transfers, travel coordination and on-site support.

Celebrations & Events

Birthdays, family gatherings and special occasions.

Safety & Peace of Mind

Discreet security, trusted partners and 24/7 assistance.

Where we arrange it

Family Service Concierge Organizer in the Swiss Alps & the Greek islands

Mykonos & the Cyclades
Family villas with safe pools, calm beaches and boat days that suit children.
The Swiss Alps
Chalets near the ski school, children's activities and easy mountain days.
Swiss cities & lakes
Gentle city breaks with museums, boats and day trips into the mountains.
How it works

From your request to the day itself

  1. 01

    Brief

    Tell Alex who is travelling — ages, interests, needs and the pace that suits everyone.

  2. 02

    Plan

    Your concierge shapes the stay around the family: the right home, the right activities, quiet time too.

  3. 03

    Prepare

    Cots, high chairs, child seats, nannies and favourite foods are in place before you arrive.

  4. 04

    Support

    During the trip, one concierge is your contact for changes, doctors or a change of plan.

How far ahead to ask · School holidays are the busiest weeks in both seasons, so ask early for those dates. Nannies and children's instructors are booked together with the accommodation.

What your concierge handles

  • Family-friendly homes and hotel suites
  • Trusted nannies and babysitting
  • Children's and teen activities
  • Child seats, cots and equipment
  • Celebrations for every generation
  • Support during the stay

Example requests

  • “A villa in Mykonos for grandparents, parents and three children, with a nanny each evening.”
  • “Ski school, a chalet near the slopes and a Christmas dinner for twelve in Gstaad.”
  • “A week in Lucerne and the mountains for a family with a toddler and a teenager.”
Good to know

Frequently Asked Questions

What does the Family Service Concierge Organizer include?

Family-friendly hotels, chalets and villas, children's and teen experiences, wellness for all ages, private transfers, celebrations and 24/7 support during your trip.

Can you arrange nannies and kids' activities?

Yes. Trusted nannies, ski schools, sailing lessons, cultural visits and age-appropriate adventures can be arranged.

Do you plan multigenerational trips?

Yes. We plan stays for grandparents, parents and children together, with accessible residences and a pace that suits everyone.

Can you arrange a doctor or pharmacy during our stay?

Yes. Your concierge is your contact during the trip and can arrange medical appointments, pharmacy deliveries or a change of plans.

Do you plan school-holiday trips?

Yes. School holidays are the busiest weeks in both seasons, so we recommend asking early for those dates.

Alex, the AI concierge assistant of My Royal Concierge

Alex · AI assistant — a human concierge follows up on every request

Speak with Alex

Plan Your Family Experience

Tell Alex about your family, your plans and your preferences, and he will curate a seamless, personalised experience for everyone.